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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call us at 0333-3327698 or email us with your question

FAQs

I am a seller. What benefits will I get by becoming epakistantrade member?

epakistantrade provides valuable services and e-marketing tools for sellers to grow their business. The registered sellers can create their own home Page, post their product catalogs, post selling leads, and send reply to buyers inquiries. epakistantrade services help sellers to attract overseas buyers with minimum cost and effort and help them to make their daily business more easy and successful. Following are few of the major benefits that sellers can enjoy by becoming epakistantrade  member

Promote your Company Worldwide
epakistantrade is one of the most popular e-marketplace in the world with more than 1.5 million unique visitors and more than 15 million page views every month. It’s the best online platform to promote your products to the global market. Here’s your chance to inform, persuade, convince . . .and sell to the big global market!

Display your Product Catalogues
However good your sales pitch is, on the Web a picture is worth a thousand words. The epakistantrade membership service allows you to post up to 15 product catalogues (more catalogs with premium service) with detailed product descriptions on your personal, easy–to–manage web. Displaying your products to a global audience couldn’t be easier — just upload images from your computer, add a description and you’re all done!

Never miss a sales opportunity with Trade Alert
With our Trade Alert service, you don’t need to spend time searching for buyers—let epakistantrade do the work for you! Once you choose/subscribe to Trade Alerts, you will get instant email notification about all the buying leads in your chosen product categories.

Easily manage your Trade Inquiries
Using our advanced and user-friendly inquiry tool, you can manage your trade inquiries very easily and effectively. Using Inquiry tool you can respond to buyers inquiries, send them quotes, and keep all your trade mails at your fingertips. Their powerful management functions save your precious time and keep you well organized.

Let buyers come to you
No need to wait for buyers to find you—just post your selling offer on our trade bulletin board, visited by thousands of buyers from all around the world, every day.

After I submit the registration form, how many days it will take to activate my account?

You can login to your account immediately after membership registration. But your information will be uploaded on epakistantrade Site and will be searchable by other users only after data approval by our content editors. The approval procedures normally take 24 hours.

If you don’t see your details on the epakistantrade website even after 3-4 days, it means that your details are disapproved by our content editors, and you will see a pop up message regarding that when you login to your epakistantrade account.

My registration got denied. Why?

Once you submit your company information, epaskistantrade content editors review that information before publishing it on epaskistantrade site. Company information can be approved or denied by epaskistantrade content editors because of inadequate information like incomplete or wrong postal address, telephone/fax number, e-mail address, company description etc. So, please always enter complete, up-to-date, and correct information about your company so that epaskistantrade data editors should easily approve it.

In case, your company details gets disapproved by epaskistantrade content editors, you will see a pop up message regarding that whenever you login to your epaskistantrade account.

How can I cancel my membership?

In case you don’t want to continue getting numerous epakistantrade benefits and want to cancel your membership, please send us your Member-ID/Password with the short reason for cancellation, and we will cancel your membership as per your request

How can I change my member ID?

Once you have created a new member-id it is not possible to change your Member ID.
However, you can create a new ID by re-registering as a free member and deleting your earlier account.
So, if you’d like to register again as a new member, please inform us via email to delete your old membership account before completing registration form.

What shall I do if I have forgotten my member ID?

If you have forgotten your member ID, please send your company name, e-mail address and postal address to epakistantrade customer support team “Contact Us“. After verification of your company details we will send your account details to your e-mail address.

Will you keep my personal information confidential?

Yes, your account information and profile details are totally protected and will always be kept confidential as mentioned in epakistantrade Privacy policy. We recommend that you do not give away or reveal your password to anyone. epakistantrade team will never ask you for your password in an unsolicited e-mail or phone call. Also, always remember to sign out of your account and close your browser window when you have finished your session.

But you should also be aware that data transmission over the Internet or any wireless network couldn’t be fully guaranteed to be 100% secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us and you do so at your own risk.
(For details click here)

How do I check if the name I want to use is already taken?

Any Domain Names can be registered by IWS. IWS is a reseller of domain names. Please e-mail a web-address you are interested in purchasing and we will let you know if it is available. If it is not available, we will provide you with options that are available.

What is a Domain Name?

A domain name is the name address of a web site, also known as URL (Uniform Resource Locator). For example, this site’s domain name is epakistantrade.org. When you register a domain name, it will be associated with the computer on the Internet you designate, typically your hosting company’s server.

What should I do before I call for help?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

What does having Managed IT Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, Infosys makes it simple with an affordable and customized flat rate service plan.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. Infosys serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

How Long is a Managed Services Contract For?

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

What kind of response times can I expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

Why should I hire a web designer (or web design studio)??

To save time. Hiring a web site designer will help you save precious time so that you can concentrate on your business, your vocation, or your organization. Even the best web site software takes time to learn. Many are expensive. Some limit creativity and are not compatible with each other.
A web site designer can implement proven skills to create your web site quickly and efficiently.

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